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FAQ (Soalan-soalan yang Sering Ditanya)



Soalan Kewangan

What payment options are available at InstaForex?

You can top up your trading account via RBKMoney, Qiwi, MoneyBookers/Skrill, Neteller, Yandex.Money, Z-Payment, Visa cards, MasterCard cards, and bank transfers. You may also pay in cash in our offices. The same options are available for withdrawing money from your trading account.


Does the company charge any fees for depositing money to your account?

The company does not charge any fees for depositing money to your trading account. However, your transaction amount will be charged with a commission by a payment system or a bank which credits or debits your account.


How long does it take to top up a trading account?

Depositing via BKMoney, Z-Payment, OnPay is instant, while it takes Qiwi about 15 minutes to perform it. Yandex.Money needs about 3 hours; Visa and MasterCard cards, up to 24 hours according to the chosen payment method. Topping up via MoneyBookers/Skrill and Neteller also takes up to 24 hours. Depositing your account in cash in our offices takes 1-4 hours. A bank transfer lasts up to 4 days.


How long does it take to withdraw money from a trading account?

Withdrawal via QIWI, MoneyBookers/Skrill and other online payment system takes 1-7 hours. Taking money by bank transfer takes 2-4 days. Money can be withdrawn from your Visa card in 1-6 bank days.


Berapa jumlah minimum pengeluaran?

Tidak ada batas untuk menarik. Anda sentiasa boleh mendapatkan jumlah yang tersisa dari akaun trading anda kecuali transfer bank (jumlah minimum untuk pengeluaran 300 $) dan kad kredit (jumlah minimum untuk pengeluaran 50 $ -2500 $). Juga perhatikan yuran yang boleh mengisi bank untuk operasi: sampai $ 30.


Berapa jumlah minimum deposit?

Minimal deposit $1.


langkah-langkah yang perlu saya ambil dalam kes saya kehilangan beberapa maklumat dan menjadi tidak mampu untuk menggunakan butiran maklumat yang sama untuk pengeluaran sebagai untuk urusan deposit?

Untuk menukar butiran dalam satu sistem bayaran yang anda perlu mengisi F1 dan menghantar scan ID anda untuk change_requisites@mail.instaforex.com.


InstaForex trading servers

Which IP addresses do InstaForex Company´s trading servers have?

Clients of InstaForex Company have a great opportunity to choose any out of 10 suggested trading servers to work with.

When registering a live trading account with InstaForex, you get a chance to choose the server for your account. All available servers for the trading accounts opened with InstaForex are listed below:

server in the USA with the address InstaForex-USA.com or 174.36.56.108:443 can be used for trading account numbers from 10000 to 1000000;

server in the USA with the address InstaForex-USA2.com or 5.9.152.23:443 can be used for trading account numbers starting from 8000000;

server in Singapore with the address InstaForex-Singapore.com or 111.235.136.17:443 (75.126.185.122:443) can be used for trading account numbers starting from 7000000;

server in Netherlands with the address InstaForex-EUROPE.com or 173.192.99.66:443 can be used for trading account numbers starting from 5000000 to 6000000;

server in Hong Kong with the address InstaForex-HongKong.com or 88.198.19.179:443 can be used for trading account numbers from 1000000 to 2000000;

server in Great Britain with the address InstaForex-UK.com or 188.138.48.84:443 can be used for trading account numbers from 2000000 to 3000000;

server for cent accounts with the address InstaForex-Cent.com or 46.4.101.5:443 can be used for trading accounts with the number from 3000000 to 3500000;

server for cent accounts with the address InstaForex-Cent2.com or 50.23.255.158:443 can be used for trading accounts with the numbers from 3500000 to 4000000.

In the process of registering a demo account, specify one of the following servers:

server for contests that has an address InstaForex-Contest.com or 188.138.56.57:443 can be used for demo accounts with the numbers from 65000000;

server for other demo accounts has an address InstaForex-Demo.com or 67.228.75.130:443.


Soalan tentang istilah trading

Mengapa InstaForex menggunakan banyak 10.000 100.000 bukan piawai satu?

InstaForex syarikat memberi peluang untuk berdagang di dalam pasaran Forex dengan menggunakan tiga jenis akaun sekaligus: Micro Forex, Forex Mini, Standard Forex. Untuk membuat teknologi seperti mungkin banyak ditubuhkan 10.000 tidak standard, yang pada kesepakatan itu sebanyak 0,01 banyak memberikan titik harga 0,01 USD, id est minimum mutlak, yang membolehkan pemilik akaun daripada 5.000-10.000 untuk mengendalikan mereka risiko secara berkesan. Pada masa yang sama, banyak saiz 10.000 membuat perhitungan kos pembukaan titik nyaman pada kesepakatan.

Mari kita lihat data di bawah ini:
0,01 InstaForex menangani banyak = 0,01 Rp pip harga
0,1 InstaForex menangani banyak = 0,1 Rp pip harga
1 InstaForex menangani banyak = 1 USD pip harga
10 InstaForex menangani banyak = 10 Rp pip harga
100 InstaForex menangani banyak = 100 Rp pip harga
1000 InstaForex menangani banyak = 1000 Rp pip harga

Kemudahan perhitungan dan kesempatan untuk menggabungkan tiga tahap perdagangan Forex dalam satu akaun dagangan InstaForex membuat banyak keuntungan tak terbantahkan keadaan dagangan InstaForex.


Apa yang dimaksudkan dengan leverage?

Leverage adalah nisbah daripada jumlah margin relatif terhadap wang jaminan yang perlu: 1:100, 1:200, 1:1000. Leverage 1:100 bermaksud bahawa untuk membuka deal anda mesti mempunyai jumlah yang 100 kali lebih kecil daripada jumlah perjanjian. Dalam InstaForex Syarikat anda boleh memilih leverage dari 1:1 hingga 1:1000.


Mengapa "Aku melihat semua simbol pada Pasar Watch?

Simbol yang anda lihat adalah berkaitan dengan melanggan terminal. Untuk menambah senarai kutipan, sila klik kanan pada Pasar Watch dan pilih "Papar semua simbol".


Adakah spread meningkat ketika peristiwa baru sedang berlaku?

InstaForex tidak pernah meningkat menyebar selama acara berita. Setiap peniaga boleh merasa yakin bahawa term trading akan tetap stabil, bahkan selama peristiwa berita.


Mei aku beralih ke penasihat? Apakah ada sekatan?

Tidak ada sekatan dalam hal penggunaan advisor.


Apakah ada perbezaan antara demo dan live trading?

Tidak, ini tidak mungkin. Jika peniaga kehilangan sementara perdagangan lebih dari dia telah di akaun trading, Syarikat diwajibkan untuk mengembalikannya kepada 0.


Apakah ada perbezaan antara demo dan live trading?

Tidak ada perbezaan dalam hal keadaan dan spesifikasi alat dagangan. Trading dalam akaun Demo identik dengan perdagangan di live account, kecuali bahawa tidak ada pilihan mendeposit atau pengeluaran ada untuk akaun Demo.


Berapa jumlah minimum deposit?

Minimum deposit 1USD dan ini memberi anda kesempatan untuk membuat perjanjian dengan alat apapun.


Mengapa EUR / GBP, EUR / CHF pasangan mata wang telah mengambang menyebar?

Terapung adalah instrumen perdagangan yang berlaku umum, yang digunakan oleh broker antarabangsa kelas pertama. EUR / GBP dan EUR / CHF adalah pasangan mata wang yang mempunyai spread hanya mengambang. Ini bermakna bahawa dari 00 hingga 19:00 GMT 08:00 GMT 00 penyebaran dapat meningkat menjadi 5 pips setiap hari. Spread adalah biaya untuk transaksi, dan itu ditakrifkan oleh keadaan pasaran syarikat yang bekerja masuk Sehubungan dengan meningkatnya menyebar pihak counter kami tersebar dari pasangan mata wang EUR / GBP dan EUR / CH dialihkan kepada keadaan mengambang. Namun pada siang hari (selepas 08:00 GMT 00) yang tersebar untuk pasangan mata wang adalah, sama 3 pips.


Bagaimana menghitung jumlah margin?

Jumlah margin adalah sama dengan kelantangan dibahagikan dengan leverage. Volume sama dengan 10.000 dalam USD didarabkan dengan jumlah yang banyak, dihidupkan dalam perjanjian, dan oleh kadar mata wang yang digunakan dalam perjanjian dengan USD, yang dibahagikan dengan leverage. Mata Wang dari perjanjian adalah simbol mata wang yang berdiri yang pertama di peruntukan pasangan mata wang. Sebagai contoh, untuk pasangan mata wang EUR / USD mata wang dari perjanjian adalah EUR (selepas kurs transaksi US Dollar akan EURUSD), untuk USDCAD - adalah USD (kurs transaksi US Dollar akan sama dengan 1 , kerana Rp / USD = 1), untuk mata wang GBPJPY dari perjanjian ini GBP (kurs transaksi US Dollar akan sama dengan kurs GBP / USD, id est sama dengan kadar pertukaran GBPUSD). Jadi di bawah kadar yang sama dengan GBPUSD 1,4956 untuk berurusan dengan 2 lot dengan leverage 1:100 margin akan 10.000 * 2 * GBPUSD/100 = 299,12 USD. Untuk menangani dengan 3,4 banyak USDJPY dengan leverage 1:1000 margin tersebut akan sama dengan 10.000 * 3,5 * 1 / 1000 = 35 USD.

Untuk keselesaan pelanggan kami, kami menambah kalkulator ke website kami.


Beri aku berharap link untuk penerimaan Bonus Selamat Datang.

ini adalah link untuk Perjanjian di bonus penerimaan Selamat Datang.


Adakah anda mempunyai mikro dan mini account?

Ya, yang kita miliki. Namun, perdagangan di InstaForex dilakukan dengan banyak mikro dan mini. Ini bermakna bahawa anda boleh perdagangan sebanyak 0,01 banyak di InstaForex yang sama dengan akaun mikro.


Bagaimanakah saya menukar leverage saya?

You can change your leverage in Client Cabinet. If for whatever reason you are not able to change it in Client Cabinet, send email to clients@instaforex.com or support@instaforex.com with the following information: trading account number, phone password and leverage you want to have. Also you can contact the Customer Support Service via Live Chat, Yahoo, Skype, ICQ and write the same data.


I forgot trader password or PIN code (or I want to change my trader password or PIN code). What should I do?

Trader password can be changed by a trader in the Client cabinet or in settings of the trading terminal MetaTrader.

Anda boleh menukar password peniaga dengan menerapkan untuk Menyokong Perkhidmatan dan menunjuk maklumat berikut: nombor akaun, password telefon dan password peniaga-peniaga baru (huruf Latin, 6-12 simbol).

Jika anda lupa atau kehilangan kata laluan telefon, sila hubungi Perkhidmatan Sokongan melalui e-mel support@instaforex.com atau clients@instaforex.com, melampirkan copy scan ID anda / driver lesen dan menunjuk nombor akaun. peniaga-peniaga password anda akan kembali atau diubah sesuai keinginan anda.

Untuk pemulihan kod PIN / berubah sangat diperlukan untuk menghantar e-mel ke clients@instaforex.com atau support@instaforex.com dengan maklumat berikut: perdagangan nombor akaun, baru kod PIN (nombor atau angka dan huruf dan copy scan ID anda / SIM dipasang.


Boleh saya membuka akaun beberapa perdagangan dengan nama yang sama?

Ya, anda mungkin. Tidak ada batasan untuk membuka akaun real dan demo dengan nama yang sama.


Aku dapat melakukan perdagangan maksimum hanya 8 banyak di MetaTrader?

Tidak, anda boleh menaip sejumlah banyak (sehingga 10000).


Perkongsian soalan program

Apa upahku untuk menjadi rakan kongsi?

Anda mendapat 1,5 pips per deal. Ini adalah amalan piawai di seluruh dunia.


Bagaimana cara menarik pelanggan lain?

Setelah anda a membuka akaun afiliasi (yang sedia untuk perdagangan juga), anda boleh menarik pelanggan dengan menghantar mereka link kerjasama. Ketika mereka mengklik link kerjasama, mereka akan dikira sebagai arahan anda. Anda juga boleh menyebarkan maklumat di antara teman-teman anda. Dalam kes kedua, maka akan perlu memberitahu mereka pasangan kod anda (yang harus ditulis dalam pendaftaran akaun dagangan baru oleh rakan anda), atau menunjuk / nya nama lengkap nya, nombor akaun, dan juga jumlah sekutu anda akaun dalam mesej dihantar ke eng.partners@instaforex.com. Anda boleh membiasakan diri anda dengan maklumat lengkap tentang program kerjasama di bahagian khusus diciptakan dari website kami.


Apakah ada batasan pengeluaran untuk yuran perkongsian?

Tidak, tidak ada sekatan.


Apakah ada keperluan untuk menyertai dalam program kerjasama?

Tidak ada keperluan khusus. Anda boleh menarik pelanggan dengan menyebarkan maklumat di antara teman-teman, serta bekerja sebagai wakil perniagaan InstaForex di kawasan anda.


Pamm-sistem

What is the PAMM contact information which I should enter after the registration with the PAMM system and what is it for?

This information will be available for your investment contractors. When you accept an investment request, this information becomes visible for you and vice versa. It establishes the communication between the system users as the company is only a technical intermediary giving the guarantee of money refund and trader's share calculation without interference in other issues between a trader and investor.


What account currency is required for registering with the PAMM system?

Only US dollar accounts can be registered with InstaForex PAMM system. If you do not have a US dollar account, you can open it online on the company's website.


I am a PAMM trader and I have accepted the investment request. What does the Waiting for Synchronization status mean?

The Waiting for Synchronization status means that your investment will be processed as soon as possible. All investment requests are processed once an hour.


I am a PAMM trader. Why did not my balance increase after I accepted a new investment?

After you click "Accept investment", the investment status changes to "Waiting for synchronization", which means that it is necessary to wait for a while until the investment reaches the account. In case there are other investments waiting for synchronization, they will be added to the account simultaneously.


Can you guarantee that a PAMM trader will not lose my money?

InstaForex PAMM system does not guarantee that the managing trader will take profit. It is meant for ensuring the technical coordination between traders and investors, which includes monitoring of PAMM accounts, money acceptance and refund. Therefore, the system guarantees your funds protection, so they will not be withdrawn by the PAMM trader. Moreover, the system ensures that you can withdraw your investment from the PAMM trader's account at a short notice within 30-60 minutes after requesting (depending on the synchronization).


Can a PAMM trader withdraw my invested funds?

InstaForex PAMM system protects investors against the risk of funds withdrawal by a PAMM trader. A PAMM trader can withdraw only his share of PAMM account not involved in trading.


Is it possible that a refund request of an investor can cause the stop out on a PAMM trader account?

If the investors share in the account is over 90% and there are a few of them or only one investor, then it is possible. But the PAMM system allows accepting investments from hundreds of PAMM traders and keep funds from hundreds of investors on one trading account, so the possibility of simultaneous withdrawal is very low and inversely proportionate to the number of investors.


Can I register an affiliate account with the PAMM system?

Yes, you can register an affiliate account with the PAMM system, but this service is available only for PAMM investors and PAMM partners.


Where can I see the current profit that I can withdraw from the PAMM trader account?

Choose PAMM system in Client Cabinet and click "My Investments". Please note that investor can withdraw only the TOTAL investment amount. If you plan to withdraw parts of the investment, you should invest different amounts to be able to withdraw them separately.


Is the SMS notification service about new investment requests free for a PAMM trader?

Yes, the service is free, but there is a limit of 10 SMS per 24 hours for one account.


Can a PAMM investor receive an affiliate commission from the PAMM trader registered with his affiliate account?

At present there are no restrictions on receiving affiliate commissions from PAMM accounts. Nevertheless, such affiliate accounts is subject to the basic rules of InstaForex affiliate program.


I am a PAMM trader, can I change a commission rate for my investors?

You set a commission rate at registering with the PAMM system. It can be changed at any time in PAMM Cabinet but will be effective only for new investments. Besides, you can create sets of conditions, so a PAMM investor can choose the conditions of investing in your PAMM account he likes best.


I am a PAMM investor, and I have sent an investment request to a PAMM trader. He has not accepted or declined it. What is the validity of the investment request, and when will the investment be credited back to my trading account?

If the PAMM trader is inactive during 72 hours after receiving an investment request, the investment will be refunded to your PAMM investor account automatically. You can also withdraw your investment if it has not been accepted by the trader.


Can I take my profit not withdrawing the investment?

Yes, you can. In order to receive part of the profit, request a rollover. This option is available in the Investments section of PAMM Cabinet. This option is active only for profitable investments. Both PAMM trader and PAMM investor can use the option.


What is rollover in InstaForex PAMM system?

Rollover is an option that allows taking profit not withdrawing the investment. When the rollover is activated, a PAMM investor and a PAMM trader receive their profit according to the profit allocation ratio.


Is it possible for a PAMM trader to deactivate the PAMM service (remove account from the monitoring list)?

In Client Cabinet you can activate the Remove Account from Monitoring function that deletes an account from monitoring. If you want to register in InstaForex PAMM system as a different user (for example, PAMM investor instead of PAMM trader, or vice versa), just open a new account. A client can register an unlimited number of accounts with InstaForex.


Can I invest a bonus in a PAMM trader account?

You can invest only the Welcome bonus 30% in a PAMM trader account.


Which personal data of a PAMM trader is available to a PAMM investor?

A PAMM investor can see the following information about the PAMM trader in Monitoring on default: account number, project name, ICQ and YM, and the name and email of a trader if he shows it. Additional information is available after investing.


Which personal data of a PAMM investor is available to a PAMM trader?

A PAMM trader sees the account number of the investor, his phone number and email registered in the PAMM system.


Can a PAMM trader account get a bonus?

Yes, a PAMM trader can get a bonus.


Can an account with a bonus be registered as PAMM trader account? And what is the destiny of the bonus?

An account with a bonus can be registered as PAMM trader account. The bonus will not be cancelled and will be recorded as PAMM trader's funds.


If an investor replenishes his account, receives bonus and then invests funds, will the bonus be cancelled?

The Welcome bonus shall not be cancelled. You are allowed to invest your bonus. Yet, if certain part of the bonus has been left on the account after the investment, this part shall be cancelled until the refund of the investment.


Where an investor can see the commission rate set by the trader?

In Monitoring. If his investment request was accepted, the trader commission rate will also available in the My Investments section of PAMM Cabinet.


When will the money deposited by an account holder be displayed on the PAMM accounts monitoring list?

On average, it will be seen in an hour on a chart and in 5-10 minutes on the monitoring list.


Does a partner receive an affiliate commission for trading of his client (who became a PAMM trader) with the invested funds?

Yes, according to the normal procedure.


How the loss is divided between the trader and investor? Proportionate to their shares participating in trading or in accordance with the profit allocation?

The loss is divided proportionate to the investor and trader shares in the account. Trader commission rate is not important in this case.


Is it possible that profitability statistics of a PAMM project displayed on the widget might not coincide with data in the PAMM monitoring list?

Different widgets are available to InstaForex clients. For example, there are widgets which display profitability statistics of PAMM projects in terms of balance and equity whereas the monitoring list with PAMM account statistics show only equity data.


How often is the information in widgets of PAMM projects updated?

Statistic data in widgets of PAMM projects is updated once an hour. Therefore, there is a small lag between the data displayed on the widget and the data on the monitoring list.


When will the funds withdrawn from the PAMM account become available for transfer within InstaWallet?

The funds withdrawn from the PAMM account will become available 12 hours after being credited to your account.


ForexCopy system

What is the ForexCopy system?

The ForexCopy system provides for copying deals of a trader in a real time mode and opening them automatically on the account of a follower. ForexCopy followers can adjust the number of trades, set the preferred ratio of lots and trading instruments to copy deals on from a certain ForexCopy trader.


Can I, as a ForexCopy follower, choose instruments and the ratio of lots for trades to copy to my account?

Yes, you can. You can copy all the trades or just trades on the instruments you chose.


When will a ForexCopy trader receive a commission for copying?

The commission is paid to a ForexCopy Trader in the following cases:
- When a subscription is cancelled by a ForexCopy Trader or ForexCopy Follower;
- When the rollover function is activated (meanwhile copying trades will continue on the account of a ForexCopy Follower without subscription cancelation);
- If ForexCopy Traders choose a daily commission, they will receive it every day at 11:30 p.m. (GMT+2).


Can I, being a ForexCopy follower, cancel a trade copied if I consider it potentially unprofitable?

You can close it in MetaTrader, but it is impossible to cancel it.


Is an application for subscription approved automatically or personally by a ForexCopy trader?

It is a ForexCopy trader who decides whether to approve applications for copying his trades automatically or manually. If the application is not approved within 72 hours, it is cancelled automatically.


How fast are trades copied within the ForexCopy system?

There might be a delay of 15 seconds maximum, but orders copied are always identical to those opened on the account of a ForexCopy trader.


Why is the list of currency pairs to choose from so small?

The list contains the most popular trading instruments only. If you select the All InstaForex Trading Instruments option, trades on all the instruments employed by a trader will be copied, including futures, stocks, and so on.


A ForexCopy trader changed the commission after I had subscribed to his deals. Shall I pay the initially set commission or the new one?

You will pay the commission you initially agreed to pay until the end of your subscription period. However, new followers of this ForexCopy trader will pay the newly set commission.


Will the order settings of a follower be changed if a trader modifies the order copied?

Yes, the order settings of a ForexCopy follower will be changed as well.


If a ForexCopy follower lacks money to pay the commission to a ForexCopy trader, does it mean that a trader will not get it at all?

In case a ForexCopy follower does not have sufficient funds to pay a ForexCopy trader the commission, all his funds will be debited from his account to cover the commission. If there is still a sum to be paid, it will be fixed by the system and debited as soon as a ForexCopy follower replenishes his account, no later than 72 hours after the subscription period expires.


Can I unsubscribe from the deals of a ForexCopy trader?

Yes, you can, provided you closed all his deals copied and currently open on your account.


Can a ForexCopy trader unsubscribe a ForexCopy follower from his deals?

Yes, a ForexCopy trader can unsubscribe a ForexCopy follower from his deals provided all the deals copied to the follower´s account are closed, and the commission paid by the follower is more than 0.


How a pending order is copied to a ForexCopy follower account?

The pending order is copied to the ForexCopy follower account when it is executed on the ForexCopy trader account.


Are there any requirements regarding the minimum balance the follower is supposed to have on his account before copying trades?

Yes, the follower is to have at least $10 (excluding bonus funds) on his account before he can start copying.


Forex Options

When is option trading available?

Option trading is available from 00:01 (GMT+02) Monday to 23:50 (GMT+02) Friday except for days off on Forex.


Are there any daily limits on buying options?

There are no limits on the number of options or total value of options per day.


Accounts in what currency are available for buying options?

Options trading is available for the accounts denominated in USD, EUR, RUB, US Cent, and EUR cent.


What are the minimum and maximum values of options?

The minimum and maximum option values are $1 and $1,000 for USD accounts, €1 and €1,000 for EUR accounts, RUB 30 and RUB 30,000 for the ruble-denominated accounts, respectively. For the cent-denominated accounts the minimum value is 100 cents; and the maximum value is 50,000 cents.


Where do the option prices come from?

The option price is the candlestick open price from the InstaForex-USA live account server.


Can I cancel the purchased option?

You can cancel the purchased option 3 minutes before its activation with 10% fee. You cannot cancel the option after it is activated.


What if the activation price is equal to the closing price?

If the activation price is equal to the closing price, the option is recorded as losing because the specified term has not become true.


Questions about account verification

What is an account verification? Am I entitled to trade on an unverified account?

Verification means identification of a client. It protects your trading account at recovering your password or other confidential data. According to the InstaForex Public Offer Agreement, verification of a trading account is optional. However, some InstaForex special offers are available only for verified accounts. Account verification procedure does not affect operating with your funds. You are welcome to verify your account at any time. To verify your trading account, please visit this page and send a scanned copy of any document, identifying your personality.


Where can I verify my account?

You can verify your account in Client Cabinet -> Account settings -> Verify account.


How long does it take to verify an account?

Account verification can take up to 72 working hours.


Is it necessary to verify an account?

In compliance with InstaForex Public Offer Agreement, verification of a live trading account is optional. Yet, some offers of the company are available only to verified account.


Are depositing and withdrawing available for unverified accounts?

Yes, you can deposit and withdraw funds from your unverified accounts without any obstacles.


What documents are required for account verification?

Any identifying documents are accepted. A passport (ID) or a driving licence are preferred though.


What is the minimum/maximum size of a scanned document copy is accepted for verification?

There is no minimum scanned document copy as such. But the document is to be of high quality, so that its data could be easily read. The maximum size is 2 MB.


I received a letter informing me that my document was not accepted for verification, what shall I do?

The document is not accepted for verification in the following cases: the scanned document copy is of low quality. You sent the document that is unsuitable for verification (no photo or your full name). The document you sent was already used for the first level of verification.


An error occurred when I was trying to upload the document, what shall I do?

If you get an error message and your document fails to be uploaded, please send detailed information about the error to support@instaforex.com, specify the number of your account and attach the screenshots of the error page. You can also try to verify your account using another Internet browser.


What are the advantages of account verification?

If you passed all verifications steps, you can employ supplementary services offered by the company that are not available for unverified accounts.


I have already verified my account. Will this verification be valid for a new trading account?

If a new trading account is opened on the main website according to the standard registration procedure, documents for verification should be submitted again.

In case you open a new trading account via the cabinet of the verified account in the Account Management section, the verification will be done automatically.


Soalan Umum

Berapa banyak yang akan saya peroleh jika saya memulakan trading FOREX dengan deposit minimum?

Ini benar-benar bergantung pada pengalaman anda. Pasar perdagangan mata wang terikat untuk urusan deposit risiko kerugian. Dan yang perlu dipertimbangkan oleh peniaga. Anda mesti menilai profesionalisme dan risiko anda. Term trading InstaForex telah dibuat agar mudah untuk pergi dari menjadi peniaga-peniaga baru menjadi peniaga-peniaga yang berpengalaman.


Apa sokongan dan peringkat perlawanan bererti?

Tingkat Sokongan adalah level yang lebih rendah daripada kadar saat ini, di mana pergantian ke atas mungkin dari.

Pertahanan peringkat adalah tahap di atas tahap saat ini, yang pergantian ke bawah mungkin dari.


Apa yang dimaksudkan dengan trailing stop-loss?

When you set a trailing stop order (at X pips), the platform does nothing until your trade brings profit in amount of X pips (rate of your trailing stop). Then the platform sets stop loss order X pips far from the current price (in our case it is the break-even point). If the market price goes up, the stop loss level also moves up proportionally. If the market price goes down, the stop loss level remains. This means that the trailing stop loss follows the current price at a distance of X pips. In this way, a trader limits the possible loss but does not limit the profit profit. Therefore, a trailing stop is a stop loss control algorithm: "it follows the price to profit". Attention! Trailing stop works only when your trading platform is connected to the server through the Internet.


Apa nombor keuntungan atau pergerakan harga figure?

Tokoh Laba adalah 100 pips profit. Harga tokoh gerakan gerakan dalam 100 pips. harga Round disebut angka juga. Sebagai contoh: "EURUSD lewat di atas figure ketujuhbelas" bermaksud bahawa laju melewati tahap 1,1700.


Apa bursa jam kerja?

Perdagangan sesi terbuka pada hari Ahad pukul 22.00 (GMT 00) dan ditutup pada Jumat pukul 22:00 (GMT 00).


Berapa banyak pelayan dagangan InstaForex Syarikat tidak digunakan dan apa daerah mereka terletak di?

Pada saat tertentu, sistem perdagangan InstaForex terdiri dari pelayan 2 trading untuk akaun real dan 1 pelayan perdagangan untuk DEMO-piutang. Dua pelayan perdagangan pengedaran beban dengan sistem pusat data menengah termasuk 7 pelayan yang terletak di seluruh dunia. Jadi sistem dari 10 pelayan membolehkan setiap pelanggan mempunyai sambungan yang kuat dan cepat ke pusat perdagangan. Dalam hal salah satu pusat data antara kelebihan beban, terminal pelanggan secara automatik beralih ke pusat data kurang dimuat.

InstaForex perdagangan pelayan di USA mempunyai 5 pusat data dan ditujukan untuk pelanggan di seluruh dunia, khususnya, dari Eropah, Amerika dan Rusia. inovasi teknikal yang kuat dan dapat diandalkan data saluran yang disediakan oleh salah satu pembekal Amerika Syarikat yang membuat server trading InstaForex popular di Amerika Syarikat antara pelanggan dari Eropah dan Amerika.

InstaForex perdagangan pelayan di Singapura (111.235.136.17:443) mempunyai 2 pusat data dan digunakan oleh pelanggan syarikat dari negara-negara Timur Tengah dan Selatan Asia. masa akses kepada pelayan Pendek membuatnya menarik bagi pelanggan Asia yang menghargai kelajuan perdagangan. Dua pusat data yang dikendalikan oleh pembekal perkhidmatan pusat kewangan terbesar Asia - Singapura - mengedarkan beban pada pelayan perdagangan dalam rangka menjamin masa trading maksimum tetap untuk pelanggan InstaForex.

Apapun kediaman pelanggan InstaForex baru, ia boleh memilih salah satu dari dua pelayan perdagangan syarikat bergantung pada / nya dia keutamaan. Setiap pelayan dagangan InstaForex adalah berarti dapat diandalkan untuk menguruskan pelaburan anda melalui Internet dan perbezaan dalam mengakses pelayan masa di berbagai belahan dunia tidak melebihi 0.2 saat. Banyak pelanggan membuka akaun di kedua-dua beberapa server dan mendapatkan kesempatan untuk mengadar high kerja masing-masing pelayan dengan pengalaman praktikal.


InstaForex Adakah Syarikat memberikan perkhidmatan-ECN broker?

Antarabangsa online Forex-broker Syarikat InstaForex adalah broker universal yang menawarkan pelanggan yang lengkap instrumen dan kesempatan untuk trading di Forex, termasuk perkhidmatan ECN-broker. Informasi lebih lanjut mengenai broker ECN-kegiatan yang sedia pada a Halaman tepat website syarikat.


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